Variant / Pre-Reviewed Orders;
There are such orders and inquiries that would need our expert review to quote before payment. This is to help prevent underpayments or overpayments. Some projects are complex and cannot be quoted directly without first having an expert check and confirm the necessary input and indeed if it can be done successfully.
Insufficient Details/Instructions;
It is possible to either erroneously or by default place an order that we review and find that there are missing work details that would hinder effective work processing. We normally contact our clients as urgently as possible in a bid to advise the same. We ask our clients to ensure that all necessary instructions are provided while placing the data analysis order.
Under/Overpayments;
Sometimes a client may place an order with wrong details that end up altering the quoted price and totaling to a wrong figure. Our support agents are quick to check every order after placement to check if it has been well placed. Overpaid work has the overpaid amount held as customer credit for future orders and or simply refunded if the client prefers it so. Underpayments are communicated to clients with variance invoices for the top-up.
Free Revision Policy;
We provide free work revisions for one month after work submission. However, the first or primary instructions should not change but all review instructions must be within the previously provided ones and within the one-month window. Any review inquiry above these conditions is subject to a variance payment necessary to compensate the expert(s) handling the respective work.
Refund Policy;
Data Analysis Help reserves the right to refuse service to anyone suspected of misusing our services or participating in any fraudulent activity. We or our authorized payment processors reserve the right to cancel any order at our own discretion under this policy. You may request a refund if your order is not delivered or is late without communication or consent or clearly covers a different subject from what was ordered in the initial instructions and description. Otherwise, all sales are final.
